Help - How to Use This Website

 +44 (0)1376 330624

How This Web Site Works

This is probably the most straightforward exhibitor insurance web site on the intenet. You can get a Quick Quote in about 10 seconds and go to buy in about two minutes.

Completing The Form

Start by getting a Quick Quote - an indication of cost based on four simple choices. Choose your package and the premium is displayed. No personal details are required for a Quick Quote.
If you like the price, you can continue with the remainder of the form, which takes just a few minutes to complete.
Use the Back and Next buttons to move through the form, or click on the previous or next tab
After completing the Declaration section, click the Finish button to submit your application for a quote
A written quotation is then sent to you directly by e mail
If you are returning to take up a quote, go to My Account/My Quotes, log in and finish
Hover over the for in-context help
Buy now, or log back in later.
You can pay the premium by debit or credit card via the secure Sage Pay payment gateway
Your insurance policy will be e mailed to you immediately - no waiting, no hassle
It's that easy to buy quality exhibitor insurance cover on-line.

See below for more on how this site works.

Who Can Use this Site

Exhibitors

Event Assured Exhibitor Express is designed to cover exhibitors at shows exhibitions and the like. It is not suitable for artist exhibitions, permanent or long term displays or for mobile exhibits, floats or roadshows - please call us on 01376 330624 if you need to insure this type of risk.
This site offers exhibitor insurance to any company, organisation, association or voluntary group which is organising an exhibition stand or stall at a trade show, exhibition , fair or similar event.
If you are organising the exhibition or event (rather than attending as an exhibitor), then please visit our on-line trading platform for event insurance at www.event-insurance-online.com.
At the moment we do not offer insurance to "Consumer" customers as defined by the Financial Services Authority. A "Consumer" is defined by the FSA as an individual acting outside a trade, profession or occupation - essentially a private individual acting in a private capacity.

Voluntary Associations or Groups

You can use the site in the same way as any exhibitor. However, it is important to remember that for an insurance to be valid, the policy must contain the name of the Insured - this needs to be an identifiable company, organisation or group which has an insurable interest in the exhibiting.
Our wordings automatically provide cover for the officers and members for the time being of such groups.
If you are an individual organising a stand in a business capacity, and you are the only person to be covered, then you can use your own name, but otherwise we do need to name the group ( e.g. "The Newtown Promotion Committee").
It is not possible to issue an insurance in the name of a loosely associated group of people - this would not work for you and does not produce a valid insurance policy.

Insurance Brokers

For full information on broker access, click here.

Questions About This Web Site

What is an Event Code?

Where we are working with an exhibition organiser to provide their exhibitors with an insurance facility, we give the event a unique code number which is recognised by our computer system.

When you enter the code (or if it is provided by a link from the Exhibitor Manual) parts of the application are automatically completed to save you time. The code also automatically displays any special Summary of Cover applicable to that event. This Summary will change currency If you select € or $ .

Why is the insurance available in 3 currencies?

In the UK, most of our clients will choose £. However, this insurance is available in some 28 countries, so to suit local requirements it is also available in € and $. If you choose € or $ all the values (and any special Summary of Cover links) change to that currency - this is part of our unique Dynamic Technology.

In which countries is this insurance available?

Those countries listed in the "where are you based?" drop down list. This includes the whole of the EU except certain countries where either the local tax regime is non standard or where a local language policy is required by local legislation. In most EU countries we can agree with a commercial customer that the policy langauge can be English, but this is not permitted in France, Hungary, Poland or Lithuania, so sorry, it is not available in these countries. If you can persuade your govenments to change the law, we will gladly offer you insurance too!

What is a Quick Quote?

A quick quote is just to give you an indication of the cost of the insurance based on a few simple choices including which currency you work in, and which package you want. The idea is that if you like the cover and the price, you can then give us details of yourself and the event so that we can send you a full written quotation. This achieves full contract certainty in accordance with FSA requirements.

How Quick is Quick Quote?

The quickest time for a quote currently stands at 7 seconds!

How long does it take to get a written quote or go on cover?

It takes about 2-3 minutes to fill in the questions. Our web site sends this immediately, and depending on your internet service, it can arrive within 2 minutes.

How do we send the quotation?

Once you have completed all the details, we will e mail you a full written quotation as a single PDF file.

What is in the quotation?

This consists of:

Policy schedule which sets out your details, details of the event, the sums insured and limits under each section of the insurance
Full policy wording including any special endorsements
Pre-completed Application Form and Statement of Facts. This confirms the cover you have requested, and confirms that you have agreed the declaration of facts. It is important that you read this
Our combined Initial Disclosure and Terms of Business document for Commercial Customers.

What if the web site won't give me a quotation, but refers me to your office?

If you complete the application form on line and you are referred to our office, this will be because your application has a non-standard feature - for example if you cannot sign the declaration but provide additional information.

Once alerted to this, one of our underwriting staff will make contact with you to clarify your needs. If we subsequently give you advice, then the sale will be on an "advised " basis.

Please note that the terms, conditions and premiums for insurance provided on an advised basis will differ from those available on this web site.

Can I save a quotation and come back later?

Yes. Once you have entered all the details, the quotation remains open for up to 28 days, so you can return later to take up the quotation. You will need to use your e mail log-in and password to retrieve the quotation.

What 's on My Account? - new

"My Account" is a new feature on this website. If you click on My Account this takes you to a page with three tabs:

My Details - here you can update your details, change your password and hint
My Quotes - view all current and past quotations. You can also copy or repeat quotes at the touch of a button (then just update the details for the new event)
My Saved Incomplete Forms - if you have saved a partly completed quote, it will appear here - open and continue

Quotes will remain visible even after the event is over for up to 18 months. A "Copy for new quote" button enables you to easily insure a similar event at a later date - it copies all the data into a new file so that you can make amendments and request a new quote - this overcomes the need to re-enter the same data for recurring events (for example).

How can I check the status of my quotation?

Go to My Account/My Quotes, and log in (enter your e mail address and password). You quotes are displayed in a table showing the status as one of the following:

Quoted - you have been sent the quote
Referred - sent to underwriters, awaiting attention
With Underwriters - an underwriter is reviewing the quote, and may have already been in touch. Sometimes the underwriter in our office will send the quote back to the web site so that you can complete the purchase - for example if there was an input error, this may be easily corrected, so advice may not be required. In this case, it reverts to "Quoted"
On Cover - you have purchased cover and it is still in force
Expired - either the quote or the insurance has expired

How do I pay?

You can only pay on this web site using a current valid credit or charge card using the Sage Pay payment gateway.

What happens next?

Once the card payment has cleared, we send the insurance policy as a pdf file direct to your e mail in box.

What is Sage Pay?

Sage Pay is the payment gateway owned by Sage (the company which makes all that accounting software). It is one of the gateways recommended by our bank- HSBC Bank. It is totally secure, and using the gateway means that we do not ask for nor do we store any details of your credit/charge card - this is dealt with entirely between you and Sage Pay.

Does it cost me extra to use Sage Pay?

No. We pay them a fee for their services.

We may charge a credit card fee if the transaction is handled via our office as an advised sale and you want to pay the premium by credit card. We do not charge any fee for the use of debit cards for £ Sterlng transactions. We may add a 2% charge for credit card or € or $ debit card transactions if processed via our office.

Can Event Assured give me advice?

Yes, but not for the insurance on this web site. Event Assured Exhibitor Express is offered on this web site on a "non advised sale" basis - this means we will give you full information about the products and cover available, but you need to make your own decision about whether this is suited to your needs. The benefit of this approach is that if you know what you want, we can deliver the insurance efficiently and at much lower cost.

If you want advice and guidance on cover suited to you demands and needs then please call us on 01376 330624.

What do I do if the sums insured in the packages are not right for me? Can you vary the package?

No, but if you call us, we can prepare an "Event Assured Exhibitor" tailored quotation. Rates for tailored quotations will differ from those available on this web site.